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Computers and TechnologyFeaturedNewsServicesWriting and Speaking

What to do if your bank account is hacked

If you see abnormal transactions on your bank account, you may be the victim of a hack.

Contact your bank immediately

If you notice any abnormal debits or movements on your bank account, you should immediately contact your bank. If in doubt about an operation, it can provide you with information and help you verify its authenticity. Thus, do not hesitate to ask for the identity of the creditor (it is not always easily identifiable on your account statement ), the exact date and time of payment.

Likewise, if the operations have multiplied in a very short time, there is little doubt that there is hacking, that is to say, the fraudulent use of your banking information. Inform your bank of the problem to block current and future transactions.

To note

How do I recover my hacked bank account?

It is important to regularly review your bank statements. Thus, in the event of fraudulent use of your account, you will be quickly alerted.

Dispute transactions by mail

After having informed your bank by telephone, you must send the director of your bank branch a written objection by Registered Letter with Acknowledgment of Receipt (LRAR). In this letter, claim the reimbursement of the sums fraudulently debited and any charges levied by your bank (for example charges linked to an overdraft caused by hacking).

According to article L 133-18 of the Monetary and Financial Code, reimbursement must be immediate. In practice, it should not take more than a month. If the bank refuses to make the reimbursement, it must provide proof of fraud or negligence on your part.

To know

How do I hire a hacker?

For transactions carried out within the European Union, the dispute period is 13 months from the date of debiting the account. For the others, it is 70 days.

Review your protection and your habits

To avoid any new piracy, it may be necessary to strengthen the protection of your IT tools (computer, smartphone, tablet) by installing anti-virus or firewalls. Remember to clear your Internet browser history.

HOW TO HACK A MOBILE BANK ACCOUNT IN MINUTES

Present in France for a few months, the German bank N26 offers its services only online. But security is not really there, as demonstrated by a security researcher.

Be careful, new generation banking services may seem practical, but they are not always very secure. On the occasion of the “33C3 Chaos Communication Congress” conference, which is currently taking place in Hamburg, security researcher Vincent Haupert has just shown numerous flaws found in the services of N26, a new online bank. Created in 2013 in Berlin, this establishment has no physical agency: everything is done from the mobile application, even the creation of an account. This company has a European banking license and currently offers its services in 17 countries, including France. It claims more than 200,000 customers.

On paper, N26’s mobile app looks solid. To manage your bank account, you must not only enter a login and password, but also a PIN code. In addition, transactions can only be done from the user’s smartphone. Indeed, at the time of registration, the user must “pair” his mobile. This cryptographic process then allows N26’s servers to securely authenticate the terminal on each connection. But in reality, there were many flaws that allowed these security devices to be bypassed.

Unverified Identities

Thus, the mobile application encrypted all exchanges in HTTPS but did not verify the identity of the N26 servers. It was therefore possible to use false certificates and to intercept the traffic and carry out attacks of the “Man-in-the-middle” type (interception of encrypted exchanges between two people by a third party) to, for example, manipulate real-time transactions. The researcher explains, for example, has been able to multiply by ten the amount of a transfer on the fly. All that was needed was to be on the same Wi-Fi network as the victim.

Hacked bank account: how to react?

To read in the same theme

Bank: 3 points to check before going on vacation

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NOVEMBER 24, 2020

WRITING

Identity theft, online fraud: there are many situations that can lead to a bank account being hacked, even if they are not frequent. Update on formalities and best practices to avoid scams.

According to a UFC-Que Choisir study, it is the bank card that is at the origin of fraud in the majority of cases. However, the bank account itself can be a source of fraud.

How do I know if my bank account is hacked?

To detect possible fraud on your bank account, it is recommended to regularly consult your online bank account, the account statements sent each month, and the alerts from your bank.

By being vigilant, you will be able to spot an abnormally high flow or an irregular movement (unauthorized transaction, unknown beneficiary, etc.).

If in doubt, you can ask the people who have access to the bank account. You can also ask your bank about the identity of the creditor. For example, you may have forgotten a particular transaction or direct debit. Otherwise, it is bank fraud and you must react immediately.

hacked
hacked

How to better protect your bank account from hackers?

A few good reflexes can help you avoid or thwart fraud.

In particular, it is recommended that you never communicate your personal data and/or bank details by email or text message. You may expose yourself to attempted phishing ( phishing ).

To avoid online scams, you should also be vigilant with downloads and avoid clicking on links in emails.

Finally, when shopping online, it is prudent to favor secure sites for your online purchases. Thus, the mention of ” HTTPS ” accompanied by a padlock must appear in the address bar. The online payment system must also incorporate a reinforced authentication method, by crossing several personal information.

If your bank can help you deal with bank fraud, including financially, it is important to be vigilant on a daily basis and report any incidents immediately.

What to do in the event of fraud on your bank account?

In the event of proven fraud, you can proceed in three steps:

  • alert your bank (directly by phone) and oppose your means of payment if they turn out to be lost or stolen;
  • request a refund from your bank by sending a registered letter with acknowledgment of receipt. The time limit for contesting is 13 months for operations carried out within the European Union (EU) and 70 to 120 days maximum for operations outside the EU 2 ;
  • keep available all the elements necessary for the examination of your file (circumstances of the incident for example).

HOW CAN YOUR MONEY BE STOLEN, HOW ARE YOUR ONLINE ACCOUNTS HACKED?

 

First of all, a few principles and words to know about online bank account hacking.

To steal money via the Internet, the criminal will have to know how to access an online account or at least a transfer system. Obviously, the system can have a flaw but it is rare, complicated to find and the simple act of looking can reveal the thief.

It is much easier when you want to hack a bank account to steal the credentials and the way to connect people (especially individuals) who have access to an online account.

Main methods of hacking an online account.

If you have lost items or currency on your account

Hacked accounts are eligible for a one-time recovery of lost inventory or their approximate value. Please note that Roblox does not have a feature that would allow us to restore an individual account to a previous state – although we are still working to restore what we can, to the best of our ability. For more information and to start the process, please contact our Customer Service.

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