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The Easy Guide to Fix QBCFMonitorService not running on this computer

With a massive presence in the accounting world for so many years, QuickBooks has now become the favorite choice of thousands of businesses across the world. Being used by both small and big enterprises, QuickBooks helps in managing income and expenses so that users can ensure a healthy financial state. QuickBooks serves a lot of other purposes also such as invoicing customers, paying bills, preparing taxes, and generating reports. However, no matter how beneficial using QuickBooks is, there is no doubt that it is not entirely immune to bugs or errors. QuickBooks requires several background services and processes to ensure efficient functioning. The QuickBooks company file monitoring service is one such critical service that gets executed from the qbcfmonitorservice.exe file stored within the QuickBooks Installation directory.

In recent days, while trying to access the company file stored on the server located at a different location or switching to multi-user mode, users have reported the QBCFMonitorService not running on this computer error. The most interesting point about this multi-user error is that most of the time, when users check the activity status of the QBCFMonitor service in the service window, they find the service working without any hindrances. Considering the complexity of such multi-user errors, we have come up with this post to discuss with you why the qbcfmonitorservice service terminated unexpectedly and how you can quickly resolve the error.

QBCFMonitorService Not Running on This Computer

What are the reasons that prompt the qbcfmonitorservice exe application error?

Generally, the qbcfmonitorservice exe application error occurs when there are some network connecting issues due to which the workstation is failing to connect the server. However, there are a number of other reasons also that can throw the error, such as:

  • More than one system is set as the server to host the company file in multi-user mode.
  • The Database Server Manager, that allows the QuickBooks Desktop application to share the company file with other computers on the network, is not running.
  • The Windows Firewall Settings are blocking QuickBooks Desktop from accessing the server.

What should be done to fix the QBCFMonitorService is not running on this computer error?

Solution 1) Verify the network connectivity on the workstation

  • Open the Windows Start menu, type “network” in the search box, and open Network and Sharing Center.
  • Click on the Change advanced sharing settings option from the left panel.
  • Under Network discovery, make sure that the Turn on network discovery check-box is selected.
  • Next, check-mark the Turn on file and printer sharing check-box under File and printer sharing.

Check the server’s name from your server:

  • Open the Run command window by pressing Windows + R keys on the keyboard.
  • In the Run command dialing box, type “CMD” in the search box and then click on the OK button.
  • On the CMD window, type “ipconfig/all” and then press the Enter key.
  • In the Windows IP Configuration section, look for Host Name and make a note of the name of your server.
  • Now, press Alt + F4 keys to close down the CMD window.
  • Again, open the Run command window by pressing Alt + F4 keys.
  • Type “CMD” into the Run command dialog box.
  • On the CMD window, type “ping_[name of your server]” and press the Enter key.

In case there is no packet loss, then there is no issue with the server. However, if you notice any packet loss, then we suggest you to run the QuickBooks File Doctor tool from the QB Tool Hub to resolve network connectivity issues.

Solution 2) Turn off multi-user hosting on all workstations

The server computer that hosts the company file must be the only server to host the company file in multi-user mode. Therefore, you are required to disable multi-user hosting on all workstations.

  • On each workstation, open QuickBooks Desktop and go to the File menu.
  • Hover over the Utilities option from the drop-down menu.
  • If under Utilities, you notice the Stop Hosting Multi-User Access option, select it. However, if you see the Host Multi-User Access option, ignore it.
  • Move on to the server computer, open QuickBooks Desktop, and then select the File menu.
  • From the drop-down menu, hover over the Utilities option.
  • If under Utilities, you notice the Host Multi-User Access option, select it. In case you see the Stop Hosting Multi-User Access option, ignore it.

Solution 3) Run QuickBooks Database Server Manager on the server

  • At first, download the latest version of QuickBooks Tool Hub (1.4.0.0) from the official website of Intuit QuickBooks.
  • Follow the instructions you see on the screen and at last, give your consent to the terms and conditions to finish installing QuickBooks Tool Hub.
  • Open QuickBooks Tool Hub, go to the Network Issues tab.
  • Under Fix My Network, you need to select QuickBooks Database Server Manager.
  • If you see the folder that contains the company folder in the QuickBooks Database Server Manager, click on the Start Scan button. If the company file is not there, select Browse, navigate to the company file, and then hit the Start Scan button.
  • Once QuickBooks Database Server Manager is done scanning the company file, click on the Close button.
    On each workstation, open QuickBooks Desktop and go to the File menu.
  • At last, select the Switch to Multi-User Mode option from the drop-down menu.

Solution 4) Restart QuickBooks Database Server Manager and Company File Monitoring services

  • On the keyboard, press Windows + E keys to open the Run command window.
  • In the Run window dialog box, type “services.msc” and then click on the OK button.
  • Look for QuickBooksDBXX (XX denotes the version of QuickBooks Desktop) in the list of services and double-click it.
  • From the Startup type menu, select the Automatic option.
  • You need to ensure that the Service status is either Started or Running. In case it’s neither, click on the Start button.
  • Go to the Recovery tab.
  • Choose the Restart the Service option from each of the following drop-down menus: First failure, Second failure, and Subsequent failures.
  • Select the Apply option and then hit the OK button to save the changes you have just made.

Now, you need to repeat the aforementioned steps in the same manner for QBCFMonitorService.

Solution 5) Grant Windows access permissions to share company files

  • Select the Windows Start menu, type “File Explorer” into the search box, and open File Explorer.
  • Access the folder that contains the Company Files folder by navigating to the following path: C:\Users\Public\Public Documents\Intuit\QuickBooks
  • In the folder, look for the folder named Company Files and right-click it.
  • Choose the Properties option.
  • Go to the Sharing tab and then click on the Share Add.
  • Choose the corresponding QBDataServiceUserXX for the QuickBooks Desktop version you are using.
  • Checkmark the Full Control checkbox and select the Share option.

In The End.

In case you are unable to resolve the QBCFMonitorService not running on this computer error even after implementing all the troubleshooting solutions that we have mentioned in the post, then there is a great possibility that the QuickBooks Database Server Manager has been outdated. Therefore, we recommend you to update the Database Server Manager and see whether this fixes the multi-user error or not.

Recommended To Read: QuickBooks error 6094 0

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