The maintenance of your security systems is of paramount importance. Follow the Getstealth and find out how to do it best to avoid breakdowns.
An alarm system needs routine maintenance. Imagine if for any reason it starts generating false alarms and does not detect the real ones: the risk is too high.
The check must be done in a workmanlike manner to reduce the probability of failures or problems that compromise the reliability of the safety system; moreover, the technicians must be trained professionals with experience behind them.
Maintenance can be requested by the customer, for example if he notices anomalies in the system, and it is important that technical support responds in a very short time in order to solve the problem as soon as possible.
For maximum safety and peace of mind, we recommend that you choose a company that can monitor your alarm system remotely and that is able to know when you need maintenance.
Home alarm maintenance: what types are there?
An alarm system needs routine maintenance. Imagine if for any reason it starts generating false alarms and does not detect the real ones: the risk is too high.
The check must be done in a workmanlike manner to reduce the probability of breakdowns or problems that compromise the reliability of the safety system.
Furthermore, the technicians must be trained professionals with experience behind them.
Maintenance can be requested by the customer, for example if he notices anomalies in the system, and it is important that technical support responds in a very short time in order to solve the problem as soon as possible.
For maximum safety and peace of mind, we recommend that you choose a company that can monitor your alarm system remotely and that is able to know when you need maintenance.
Remote maintenance with technical support: what does it mean?
It is sometimes difficult to understand whether internal or external sensors or security camera systems in Chicago are working properly as the alarm system only activates in dangerous situations or when there is a risk of an intrusion.
In this case, there are companies that offer a constant maintenance service and are able to check remotely and in real time if each component of the system responds to the signal.
Getstealth carries out maintenance on customers’ systems thanks to a capillary network of technicians covering the whole territory. In the simplest cases, the customer is contacted by telephone to try a guided solution to the problem; otherwise availability is offered for an appointment. Once the need for the technician has been ascertained, the intervention times are short, within 24 hours in cases of major malfunctions, 72 hours in 70% of other cases.
The Customer can receive the Getstealth call even when it is not awaited because the technical support monitors the operation of all the systems remotely and knows their state of health at all times, as well as the level and quality of the transmissions, according to a logic of “Keep alive”. The interventions for the repair or replacement of any device and battery changes are carried out free of charge by our technicians.
Getstealth also offers an optional service for the shipment of batteries and some types of sensors, thus allowing the customer to carry out the replacements independently through a specialized technician.
Read also: The advantages of CCTV cameras in shipping and receiving areas.
The Getstealth technician is also a security expert, and once on site, he will be able to offer the best advice to customers who wish to increase the protection of their system by drawing on the list of devices offered.
