In Australia, the National Disability Insurance Scheme (NDIS) has been introduced in order to provide support for the disabled citizens of the country along with their families and caregivers. After that, there are so many organizations that are coming forward to become the NDIS Provider so that they can offer support to the NDIS candidates.
However, it is the duty of the family members to check with the service providers to get the best one. Selectability NDIS Cairns explains that there are so many rules and regulations that you should know before selecting the NDIS Provider so that you will ensure that they follow all the quality and safeguard guidelines.
How does the NDIS Provider work?
Though the provider comes under the NDIS, they can operate it as an independent business that is working on the Government scheme. There are so many things that they have to do just like the business.
From the structure of the business to the registration of the company; you have to make sure the service provider has followed everything legally. No one can become an NDIS provider easily. They have to meet certain criteria to become eligible to apply for it. Realistically, it is a lengthy and tricky process.
Apart from the factor of matching the criteria, the service provider for NDIS has to comply with some laws like price guide, terms of business, and support catalog.
What are the laws that the NDIS Provider must comply with?
While selecting the NDIS Service provider, you must be aware of the laws that they have to comply with.
The first important thing is the Australian Consumer Law that they have to abide by. The Australian Competition and Consumer Commission (ACCC) has come out with a useful guide specially designed for consumers with disabilities.
The NDIS is heavily regulated by the authority and they have to follow all the rules set by the official department. Also, there are different standards and regulations that they must follow.
What is the NDIS Quality and Safeguard Commission?
The NDIS Quality and Safeguard Commission was introduced in 2018 and it is now effective in almost all the states of Australia.
The Commission now monitors all the NDIS Providers to check whether they comply with the following guidelines.
- NDIS Practice Standard
- Work-Screening Requirement
- NDIS Code of Conduct
- Behavior Support Requirements
It is a rule that all NDIS service providers must have in-house complaint cell to deal with grievance, incidents, and resolutions. If things go south, then it may be reported to the Commission as well.
The Commission is also responsible to check the suitability of the NDIS providers.
What will be the agreement with your NDIS Service Provider?
Before hiring the service provider, you have to do a contract for the service agreement. In that agreement, there will be the charge that they want to set out for certain services. As they have to support people with disabilities, they have to exercise and control the choice of life. As per the requirement, the type of service will be customized in the agreement.