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How Is The Instacart Clone App Helping To Sustain The Grocery Business Amidst The COVID-19?

The unexpected outbreak of the worldwide pandemic triggered a recession and forced the closure of numerous industries. The situation turned so grim that sustaining the business seems like a tough job, let alone making a profit. 

Despite the fact that groceries are necessary items that will always be in demand, the lockdown forced people to refrain from going to stores or marketplaces.

As a result, businesses started losing money. Many vendors and stores dumped groceries in bulk because they were getting spoiled as no one was coming to buy them. People were getting hysterical and we witnessed incidents where many people were buying essentials in bulk. However, there is no use in buying fruits and vegetables in bulk as they have a low shelf life.

In such a situation, an Instacart like app turned out to be a life-saver, not only for the general public but even for those who are in the grocery business. People are getting fresh vegetables at their doorstep, and it is cost-effective for businesses too. 

It even helps delivery executives in keeping their jobs. It is probably the only industry apart from medical that witnessed a surge in the demand for personnel.

Initially, people were a bit apprehensive about using any grocery delivery app. But due to some excellent measures taken by app owners, all their hesitation vanished. The sales of online grocery stores peaked and continue to remain high.

In this article, we will discuss how the Instacart clone app is helping sustain the grocery business amidst COVID-19.

1. Contactless Delivery

One of the main reasons for the spread of coronavirus is close contact with an infected person. This makes it vital to encourage delivery service that does not require people to come in contact with each other.

The most important and vital way in which an Instacart like app has helped in sustaining the grocery business is by introducing contactless delivery.

Customers and workers are equally apprehensive about getting in touch with each other due to the epidemic. This issue is addressed with contactless delivery. In contactless delivery, the delivery executive keeps the package at the door of the customer instead of personally giving it to them. This way, both the customer and delivery executive do not come in physical contact with each other.

Customers will have more faith in firms if they follow stringent hygiene rules and sanitization processes. They generally rely on the level of service they receive to select their service provider. The same is the case with grocery delivery. If you provide contactless delivery, you can additionally give consumers the option of selecting a delivery date and time slot. You can also provide frequent updates to let them know where their order is currently at.

2. Details About Safety Standards

The customers trust a service more if it is transparent about the safety standards that it employs. To maintain this trust, the Instacart clone app applies the following steps-

  • The staff of a grocery business undergoes a customary temperature check before packing the goods.
  • Showcasing that the staff follows social distancing protocols and wears masks all the time is another way they are easing the stress and anxiety of their users.
  • Giving ideas and suggestions to users on how to disinfect surfaces like door handles and packages is another way to reduce the spread of infection. 

Some grocery stores also post photos and videos of how they execute the process of disinfecting their workplace and warehouse. This not only gives useful information to the user but also serves as proof that these stores practice what they say.

3. Screening of Delivery Executives

To add an extra layer of security, an Instacart like app makes their delivery executives get checked for temperature before they pick up the order. It mentions the same in the app which is visible to the user. 

Some services have also made it mandatory for delivery executives to click and upload a selfie on the app. This is to ensure they follow the correct protocol by wearing the appropriate PPE kit. This way the users are informed about the safety measures taken up by the grocery delivery app and fills them with confidence.

4. Payment Options

Contactless transactions have also mitigated the spread of coronavirus. This is because the risk of infection spreading due to the handling of physical money has reduced drastically. Digital wallets have played a significant role in increasing contactless transactions.

It is quite credible that companies owning grocery businesses have shown great initiative in integrating different types of payment modes in their apps. This not only provides greater ease of payment to users but also prevents them from coming in contact with currency or credit/debit cards that might have been handled by an infected person.

5. Displaying Safety Badges

Instacart clone app has also helped in winning the trust of the users by displaying certain badges on their app. These badges assure the users that safety protocols are in place and it is safe to order groceries from the app.

These badges are a quick way of ascertaining if a business follows appropriate COVID protocols like following social distancing at work and warehouses, sanitization of staff, etc.

The one thing that can help make coronavirus completely vanish from the face of the earth is vaccination. It is an important tool for everyone in the world. With this in mind, several app owners have begun displaying the number of employees who have completed their vaccination.

To fasten the process, many businesses have conducted vaccination drives for their employees. This further strengthened people’s trust and confidence in a grocery delivery app.

6. Ratings and Feedback

The ratings and reviews of other users have always been a source of authentic feedback. Especially for people who are contemplating using an Instacart clone app. So, when people share their positive experiences, it motivates other users that the particular grocery business can be trusted.

The same is happening in this case too. Groceries are essentials and it became necessary to buy them online during the imposition of lockdown. Additionally, when some people shared their positive experience with an Instacart like app, it gave other users confidence to purchase groceries online who were initially hesitant.

In Conclusion

The success of the Instacart clone app prompted many people to ditch their plan of opening a brick-and-mortar store. They are also opting to build an app for grocery delivery. Suddenly, there is now a rise in the number of players delivering groceries. There are many who are offering generous discounts to attract customers to their new business. On the other hand, existing app owners are trying to retain them.

In such a scenario, it is natural for you to consider making a similar app. However, the number of people entering this industry might overwhelm you. To shake off the initial jitters of entering a new business, you need a development partner by your side. This partner must know what it takes to make the app stand out.

Your Instacart clone app should have unique features. Our app development company has more than 16 years of experience in making apps. Your Instacart like app will be made with utmost determination by our developers to ensure the success of your business.

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